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CUSTOMERS

Both the Couriers and Senders have the opportunity of interacting directly without “middleman” or broker through the easy-to-use Zendy apps!

 

Letsend works for both Couriers and Senders in the following ways.

 

Customer

  • Request a pickup or delivery from your location or on behalf of someone from their location
  • Find the Courier close to you
  • Chat together, negotiate and agree on the fees and the pickup arrangement
  • Confirm your booking with the Courier
  • Settle payment and how the Courier will be paid directly
  • Track and share your Courier’s journey until delivery is made

 

Courier

  • Ensure your app is Online. No hassle, if you’re offline the Zendy Courier app will notify you that you’re missing something if offline!
  • Respond to notification for pickup services around your location
  • Chat directly with the customer and agree on how you are going to be paid
  • Remember to settle your payment agreement with the Customer. Zendy does not intervene in financial matters through our “no middle-man” policy.
  • When you complete your journey the recipient of the goods will provide Authentication code. Your journey is not completed until authentication code is captured on the app.
  • As a courtesy, remember to rate your Customer.

 

We know you are ready to dive-in but to make it easier for you we thought you should be aware of the follow the steps.

 

  • First Timer – if you are among the newbies to the platform
    • Download the App – Google Play / IOS
    • Register in simple step of entering few details
    • Receive OTP to confirm you are the one. In case you didn’t receive the OTP due to SMS delay, you can use 24417 to complete your registration
    • Login and start requesting for pickup or delivery
    • Courier will be notified once your account is authorized, and you can start earning money.

 

  • Existing User – as a veteran you
    • Login with your phone number and password
    • Request your pickup for delivery.
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