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CUSTOMERS

How do I start?

Simply download the Zendy App from your mobile app store, sign-up in simple steps, and start booking for your delivery!

First-thing-first, Letsend does not charge you nor take commissions for the pickup and delivery of your goods!
When making your request indicate your offer/budget for the pickup, and negotiate directly with your Courier via the app.

Cash Payment is made directly with your Courier based on your agreed arrangement. No payment passes through Letsend platform.

You can request for anything to be picked up but depends on the Couriers facility to pickup such items. You should also be mindful of regulatory framework on the type of goods that a Courier mode of delivery can carry. So, choose appropriately and confirm from your Courier during chat and negotiation!

Anywhere your Courier is willing to deliver the goods. It could be within your locality, inter-state, or international. Couriers that cover the delivery locations will show interest when you book your pickup, feel free to discuss details with them.

Absolutely YES! When booking on the app, enter the location of the Sender (not your location) of where the good/item is to be picked up and the Couriers close to the location will be notified of your book. Follow the steps in the How it Works!

As a Customer (Sender), it is a simple process if you have downloaded Zendy app

  • Login to Zendy mobile App with your registered mobile number
  • Book to request for Couriers (drivers, bikers, cyclist, individuals) nearer to you
  • Negotiate with the Couriers directly (You can factor in your negotiation the fact that Letsend does not charge you or the Courier for the service!!!)
  • Select your preferred Courier
  • Settle payment directly with your Courier

You will need to provide your own muscles to load your goods. However, who knows if you have a good conversation with your Courier professionals they can give you a helping hand! This is totally dependent on the Courier!

No. Letsend is not a delivery logistic company, we are only providing a platform to facilitate collaborations between the sender and logistic entities and individuals.

At Letsend we want to promote social responsibility and provide a platform that allows interested parties to collaborate without interference and/or fear of being short-charged through commissions or various deductions. We hope you’ll enjoy the services and consider how you can socially contribute to your community as well.

Not at the moment, but feel free to contact us to discuss your interest (this link should call up and email client to send email)

COURIERS

How do I start?

Simply download the Zendy Courier App from your mobile app store, sign-up in simple steps, and start earning incomes for your services!

Cash Payment is to be made directly to you by the Customer. Letsend does not accept any payment on your behalf. Make sure you discuss your payment terms with your customer (Sender) and get paid!

You can charge whatever you like if your customer is willing to pay! But remember that Letsend does not take any commission from you, and there might be other Couriers bidding for the same job, so be fair on your customer.

Absolutely not but remember that you should only pickup what you can deliver! We know your bike is customized, but don’t appear with your bike to pickup items that cars or vans can carry without incurring penalty from the regulators in your area.

We know you are mobile and not restricted to any place! Letsend gives you flexibility to cover any area and accept request nearest to you. You could pick up goods for delivery within your locality, inter-state, or international.
You will be alerted of bookings close to you, and you can decide if the delivery point is your destination or your area of interest to cover. Feel free to discuss details with the Customer before the offer is accepted.
If you make mistake and your offer was accepted, remember that you can always Cancel the pickup but do it on time as a courtesy to the Customer!

The flexibility of when to offer your service is at your control through the Zendy Courier app

  • Login to Zendy Courier mobile App with your registered mobile number
  • Make sure you’re Online if you want to receive notifications for pickup requests
  • You will be notified of new request close to your location via the app
  • You can accept the offer or negotiate further with the Customers directly (Remember that Letsend does not charge you or the Customer for the service, and other Couriers will be bidding for the pickup!!!)
  • Chat and agree with the Customer on the pickup location, time and payment approach.
  • Customer will accept your offer if it is appropriate for them

You are not obliged to do so. Feel free to discuss with your customer – sometimes it is good to be upfront before you accept the offer or arrive at the pickup location.

No. Letsend is not a delivery logistic company, we are only providing a platform to facilitate collaborations between you, the Courier, and the Customers.

At Letsend we want to promote social responsibility and provide a platform that allows interested parties to collaborate without interference and/or fear of being short-charged through commissions. We hope you’ll enjoy the services and consider how you can socially contribute to your community as well.

Not at the moment, but feel free to contact us to discuss your interest (this link should call up and email client to send email).

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